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  • 1.  Service industry employee and enforcing mask Covid protocol

    Posted 02-23-2021 09:22
    I am working with an undergraduate student on an ethnography of communication focusing on mask talk -- for instance, how do baristas respond to mask challenges? how do employees respond to COVID protocol challenges?  If anyone has suggestions for research my student might explore please share these.  Thank you in advance for any suggestions, Natalie

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    Natalie Dollar
    Associate Professor
    Oregon State Univ-Cascades
    Bend OR
    United States
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  • 2.  RE: Service industry employee and enforcing mask Covid protocol

    Posted 02-24-2021 15:09
    Hi,  Natalie! 

    An "ethnography of communication focusing on mask talk" sounds like an interesting study!  Is the ethnographic study part of a coursework? Ethnography requires the Researcher to be a participant-observer as "Ethnographic research is a qualitative method where researchers observe and/or interact with a study's participants in their real-life environment" (Ethnography: When and How to Use, 2013, p. 1).   

    So,  perhaps, the first thing that the student should identify is which environment is he/she can do the participant observation. If the student works as an employer or as a barista part-time, then the student may do an ethnographic study in his/her place of work. If not, the student may consider doing participant-observation study in school or the community where he or she interacts with the study's participants/subjects. 

    The next consideration is the time frame within which the ethnographic study must be finished. What's the time frame of study for your student? Should the study be completed within the semester (4-5 month period) or is it going to be an undergraduate thesis? 

    Best regards, 
    Myrene


    References
    Ethnography: When and How to Use It | Spotless. (2013). Retrieved 24 February 2021, from https://www.spotless.co.uk/insights/ethnography-when-and-how/







    ------------------------------
    Myrene Magabo
    Doctoral Student of Communication
    University of the Philippines Open University
    Laguna
    Philippines
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  • 3.  RE: Service industry employee and enforcing mask Covid protocol

    Posted 02-24-2021 18:16
    Thank you Myrene.  

    I should have been clearer in my request.  I'm not asking about teaching ethnography.  I'm asking if anyone knows of research on the topic of face mask protocol and communication around it in the service industry.

    Bests, Natalie





  • 4.  RE: Service industry employee and enforcing mask Covid protocol

    Posted 02-25-2021 06:36

    Thanks for responding back to my questions on the research/or study you are trying to help your student with. As I mentioned, it is interesting! Based on quick browsing and not on an in-depth search, the article I found with some great ideas if I were to do research on "service industry employee and enforcing mask Covid protocol"  is one of an evaluation research. I wonder if you or your student will find the ideas from this article helpful. This is the least I could share.

     

    Best regards,  

    Myrene

     

    Monitoring & Evaluation Action Guide: Community Mask Wearing. (2020). https://www.cdc.gov/coronavirus/2019-ncov/php/mask-evaluation.html#print

     

     

    Myrene A Magabo

    Board of Directors and Co-Chair, Student & Early Career Advisory Committee

    International Communication Association  Welcome to The Link! | Public Channel (icahdq.org)

    Student, Doctor of Communication (all-but-dissertation)

    University of the Philippines - Open University

    Associate Director & Chair of Instructional Listening, Global Listening Centre (www.globallisteningcentre.org)

     

     

     






  • 5.  RE: Service industry employee and enforcing mask Covid protocol

    Posted 02-25-2021 20:20
    Dear Dr. Natalie Dollar,

    I had a student who was writing about symbols in media representations of Hong Kong's umbrella movement, including protesters' masks. I hope this reading list helps your student too:

    Baehr, Peter. "The Image of the Veil in Social Theory." Theory and Society 48.4 (2019): 535-558.

    Barbata, Laura Anderson. "Masks for Tortillas: 19 x 9 cm for COVID-19." ASAP 5.3 (2020): 520-527.

    Bhasin, Tavishi, Charity Butcher, Elizabeth Gordon, Maia Hallward, and Rebecca LeFebvre. "Does Karen Wear a Mask? The Gendering of COVID-19 Masking Rhetoric." International Journal of Sociology and Social Policy 40.9-10 (2020): 929-937.

    Cortecero, Flor Gómez, Francisco Javier Ruiz San Miguel, Mónica Hinojosa-Becerra, and Isidro Marín-Gutiérrez. "The Symbolic Dimension of the Zapatista Mask." Revista de Cultura de Paz 3 (2019): 211-229.

    de Vries, Patricia, and Willem Schinkel. "Algorithmic Anxiety: Masks and Camouflage in Artistic Imaginaries of Facial Recognition Algorithms." Big Data and Society 6.1 (2019): 1-12.

    Flores-Márquez, Dorismilda. "Activist Aesthetics: Media Culture and Resonance in Contemporary Mobilizations." Dígitos 6 (2020): 181-196.

    Inglis, David. "Cover Their Face: Masks, Masking, and Masquerades in Historical-anthropological Context." The Routledge International Handbook to Veils and Veiling Practices. Eds. Anna-Mari Almila and David Inglis. London, UK: Routledge, 2018. 278-291.

    McGarry, Aidan, Itir Erhart, Hande Eslen-Ziya, Olu Jenzen, and Umut Korkut. "Introduction." The Aesthetics of Global Protest: Visual Culture and Communication. Eds. Aidan McGarry, Itir Erhart, Hande Eslen-Ziya, Olu Jenzen, and Umut Korkut. Amsterdam, Netherlands: Amsterdam University Press, 2020.

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    Moana de Almeida
    Assistant Professor
    Florida Gulf Coast University
    Miami FL
    United States
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  • 6.  RE: Service industry employee and enforcing mask Covid protocol

    Posted 02-26-2021 08:17
    Dear Dr. Mona de Almeida,

    Thank you for this excellent list of resources! I have saved them all! I for one feel the importance of these resources you shared. 

    All the best, 
    Myrene

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    Myrene Magabo
    Doctoral Student of Communication
    University of the Philippines Open University
    Laguna
    Philippines
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  • 7.  RE: Service industry employee and enforcing mask Covid protocol

    Posted 02-26-2021 11:00
    Dr. Mona de Almeida,

    Thank you for these sources!  Natalie